# Read transaction history and payment states

Locate deposits, purchases or refunds and distinguish a request from a completed result.

2026-10-07 · SMS.Red

## Find the transaction

Open Transactions in the current dashboard mode. Recent shows a short list; History provides pagination. Filter by type and status, then clear filters if a known entry is missing. Confirm the account before comparing balances.

Read the amount, date, type and status together. A deposit invoice, purchase and refund are different entries; a pending request is not a confirmed credit.

## Compare the relevant screens

For deposits, compare the invoice with Wallet. For purchases or refunds, compare the transaction with the order's current status. A cancelled request must be confirmed before a refund is complete. Returning from a payment provider does not prove completion.

If a paid action returned an error, inspect the existing order and transactions before repeating the action. Do not treat an empty filtered list as permission to purchase again.

## Report an inconsistency

Give Support the transaction or invoice identifier, order identifier where relevant, time and exact status. Mask unrelated personal details in screenshots. Keep payment evidence private and never include API secrets or account passwords.